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Sales Force Automation |
Mid-Market [50-500 employees]
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Also in
Enterprise (500+) and
Small (10-49) Sales Force Automation Directory
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What is Sales Force Automation?
Sales Force Automation (SFA) is a technique used to automate a number of sales tasks which include management of all contacts, tracking orders and delivery, inventory control, sales forecasting, generating sales reports and employee performance reports, etc. Sales Force Automation necessarily involves the use of a software tool which works with a database. Primarily, a Sales Force Automation package would include a database system, an email package and a number of templates for all forms of communication and information exchange.
Sales Force Automation Suppliers
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Benefits
Sales Force Automation is a one stop solution for automation of all sales functions that are notorious for unreasonably delaying deals. These packages present a number of benefits for any enterprise involved in selling. Key benefits are as follows:
- Close more deals: By automating tasks such as order tracking, recording client interaction, setting reminders and reporting while making it easier access to live and up-to-date information, Sales Force Automation helps sales representatives close more deals.
- More control : Sales Force Automation puts managers in better control of the sales force by providing up-to-date performance records of every member. It also helps in accurate sales forecasting and identifying potential problems.
- Improve productivity: Sales Force Automation enables developing a paperless office. By automating most of the sales functions and putting a number of professional templates at the disposal of the sales force, improves the productivity of the sales force.
- Customised solutions: Most companies offer Sales Force Automation software in customised packages as per your particular needs. Off-the-shelf Sales Force Automation packages are also highly customizable. This means that the tool you use will be highly optimised for the best results.
The business value of Sales Force Automation is immense as it makes the sales process more visible and can help improve the performance of the sales force drastically. It puts the managers in better control of the entire sales force and equips them with valuable analysis of the market trends and a more accurate forecasting. Most importantly, Sales Force Automation presents the opportunity of improving the customer service while making the sales force more efficient. This rare combination makes SFA an irresistible tool for any ambitious enterprise.
Related terms
Sales Force Automation is sometimes referred to as Customer Relations Management (CRM) but, CRM differs from SFA by not necessarily involving automation. Sales Automation Software (SAS) is another term for SFA. |
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